Anson
Application process
Payment Methods
*From registration to installation, within seven working days
Scheme
Payment Method
Support Documents Required
Rental
Option 2 Debit instruction savings / current account with Maybank, RHB, CIMB or Public Bank
1. A copy of the identity card
2. Copies of bankstatements showing
receipt of wages (2 months)
3. Copies of pay slips (2 months)
Option 1 Debit credit card Visa / Mastercard issued by any local bank
1. A copy of the identity card
2. A copy of the Credit Card
Cash
Option 1 Cash or Cheque
Option 2 Credit Card Visa / Mastercard issued by any bank
1. A copy of the identity card
1. A copy of the identity card
2. A copy of the Credit Card
Installment
Visa / Mastercard are offering interest-free
installment:
1. Maybank 6, 12, 18, 24, 36 months
2. Public Bank 12 months
3. HSBC 6, 12 months
4. Hong Leong 6, 12 months
5. EON Bank 6, 12, 18, 24 month
6. Citibank 6, 12 months
7. Alliance Bank 6, 12 months
8. A copy of the identity card
9. A copy of the Credit Card
Some Frequently Asked Questions
Does Coway offers non-electrical water purifier?
Yes, Coway do offers non-electrical water purifier. Value P-07Q supplies the water with the uniform water pressure from the region with the high water pressure and protects the inside of the product from the high water pressure. It’s designed for user who prefers the most economic way and satisfies with only room temperature water.
What kind of filters and how many filters are using by Coway’s water filtration system?
Coway’s water purifiers utilize Reverse Osmosis (R/O) in water filtration system. R/O eliminates virtually all particulate matter, turbidity, bacterial and even dissolved impurities smaller than the water molecules themselves. Reverse Osmosis represents the ultimate solution in assured purity. Coway’s water filtration system is comprised of 6-step filtration flow process utilizing a combination of 3 to 5 filters. Step 1-2: Neo-Sense Filter (Plus Sediment + Pre-Carbon) Removes infusible particles, chlorine, VOCs, pesticides, THMs, detergents, deposits, moss, sand & rust. Step 3: R/O Membrane Filter Removes heavy metals, waterborne microorganisms & microbes. Step 4-5: Inno-Sense Filter (Post-Carbon + Fine Filter) Test improvement, remove odor & fine dust. Step 6: Ceramic or UV Filter Prevents the growth of microorganisms.
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Does Coway have any showroom?
Yes, Coway has a showroom at Ground Floor, Wisma UOA II, Jalan Pinang, 50450 Kuala Lumpur. (Opposite the Kuala Lumpur Convention Centre)
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What is the toll free number for Coway customer care?
If you would like know more about Coway’s products and services, you are welcome to contact Coway Customer Care at 1800-888-111. If you are Coway’s customer and you would like to report any product damage, please do not hesitate to contact our service team at 1800-888-112.
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Do I need to manually pour water into water tank?
No, there is no necessary for user to pour water into water tank for filtration process because tap water will automatically flow into water tank through inlet tubing. Meanwhile, contaminants in water will be removed through outlet tubing to ensure water purity.
What kind of filters and how many filters are using by Coway’s air filtration system?
Basically, every Coway’s air purifier is using custom filter to delivers specific function. For example, Dolomities AP1008CH utilizes Gingko and Japanese Sumac extract formulated filter to capture and eradicate Influenza A virus. However, Coway’s air purifier series also equipped with necessary filters to provide comprehensive protection. 1. Pre-filter: Remove relatively large dust, human hair and pet fur. 2. Medium Filter: Remove dust, germs and mildew. 3. Custom Filter 4. Deodorization Filter: Removes bad odors and harmful gases. 5. HEPA Filter: Removes cigarette smoke, viruses, germs and micro dust. 6. Antimicrobial Fan: Removes bacteria
How many degrees Celsius of hot and cold water dispense from Coway’s water purifier?
Coway’s water purifier dispense 97°c hot water which is hot enough to makes coffee, hot chocolate and even cup noodle. Besides, you also can make icy cold drink in hot weather with 4°c degree Celsius cold water dispensed from Coway’s water purifier.
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How often does Cody/ST come to my house to do product sanitation?
If you are rental customer, our Cody/ST will provide you product sanitation and filter change every two months throughout the entire rental period. For our outright customer, they can enjoy complementary product sanitation and filter change every two months for a year. After completion of the complementary product service, customer can continue to enjoy our hassle-free service by subscribe Regular Service Membership or Premium Service Membership.
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Is Coway’s air purifier childproofing?
Yes, Coway’s air purifier is designed for child safety. The operation of the air purifier stops by safety switch when the front cover is opened. The ventilation inlet and outlet are designed for the safety to prevent the risk of accidents.
I’m stay far away from town. Does Cody/ST deliver their service as well?
Yes. As long as you’re our customer and entitled to product service, our Cody/ST definitely will deliver their service to your doorstep periodically.
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What services does Before Service (B/S) cover?
During B/S, Cody/ST will conduct comprehensive product sanitation and clean-up areas included filters, internal parts and product coating. Besides, Cody/ST will replace exhausted filter with new one to prolong the life and performance of the product. Customer is also welcomed to voice their opinion and comment on product or service to Cody/ST for our customer service improvement.
HALAL CERTIFICATE BY JABATAN KEMAJUAN ISLAM MALAYSIA(JAKIM)
